In Microsoft’s Global Talent Acquisition organization, our mission is to attract and hire the people who empower the planet. We endeavor to play a vital role in delivering on the promise of Microsoft’s culture and ultimately, make a difference in the world, through how and who we recruit. We believe that when recruiting experiences reflect the value and diversity of talented people, everyone can achieve more.

This global leadership position is a unique opportunity to lead the team responsible for delivering operational excellence to enable culture-reinforcing, inclusive, compliant, and scalable hiring capabilities for Microsoft’s global talent acquisition organization. This leader is responsible for compliance, operations and processes used by recruiters, candidates and hiring teams worldwide.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Center of Excellence (CoE) Services

• Sets long-term vision for the planning and prioritization of Center of Excellence (CoE) programs; holds their team accountable for the intake and ongoing adoption of company-wide programs; identifies strategic goals to guide the design of policy, process, and tools that can be operationalized and managed at scale.
• Provides thought leadership and expertise to influence strategy to support program readiness in partnership with stakeholders across Human Resources (HR), Corporate Functions and partner companies.
• Audits the gathering and prioritizing feedback from key operational stakeholders; analyzes needs for changes and communicates the impact of changes to program stakeholders.

Project Management

• Identifies needs and leads their team in providing operational, infrastructure, and employee support analysis; provides industry-wide expertise and strategic insights to inform project management.
• Translates Human Resources (HR) programs into operational project plans; defines the scope of work for projects; oversees requirements gathering; provides mitigation plans to address risks and issues in project execution.
• Defines project objectives and success criteria; guides project management by providing resources needed and auditing progress and deliverables; partners with stakeholders/project sponsors/steering committee to evaluate project impact.

Solution Management

• Manages global and wide-reaching Human Resources (HR) solutions and monitors performance, prioritization of critical or complex issues, implementation of solution changes; influences prioritization of solution changes based on analysis across systems and ensures alignment with the vision of how solutions work together; provides an end-to-end view of the customer experience through process solutions.

Operational Compliance

• Reviews business cases; provides broad perspectives across processes on risk areas; makes decisions to establish process and operating procedure documentation; provides oversight to business continuity strategy.
• Oversees the tracking of Human Resources (HR) compliance risks, trends, and action plans to address risks; creates strategic mitigation plans; develops and presents risk assessment reporting to key leaders and stakeholders to prioritize risk mitigation initiatives.
• Leads their team to ensure gaps in handling data subject requests are identified and addressed; partners with Human Resources (HR), Engineering or compliance groups (e.g., CELA or external regulators) to address escalated non-compliance in data-handling and privacy or security incidents, or other unique processes involving regulations with high scrutiny and compliance; provides oversight for data privacy programs.
• Oversees the internal audit issue remediation; consults on opportunities to formalize and enhance operational controls throughout the Human Resources (HR) landscape; shares best practices and supports controls optimization to increase compliance effectiveness and efficiency.

Qualifications

Required/Minimum Qualifications

• 11+ years experience in Operations, Compliance, Human Resources, Engineering, or related field
  • OR Bachelor's Degree in Human Resources, Business, or related field AND 9+ years experience in Operations, Compliance, Human Resources, Engineering, or related field.

Additional or Preferred Qualifications

• 6+ years people management experience.

The salary for this role in the state of Colorado is between $148,000 and $222,000.

At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.